Your Customer Rights

In the State of Oregon, auto repair customers are entitled to specific rights and protections regarding the service and maintenance of their vehicle.


If you have a complaint, question, or concern regarding your customer rights, you can direct them to

Terms of Service

Parts provided by the customer for service are not subject to our service warranties.

Privacy Policy

This online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you consent to our online privacy policy.

Master Tech Automotive may collect some personal data from our customers and website viewers. We collect information from you when you subscribe to our newsletter, respond to a survey, or fill out a form. You may choose to opt-in to saving your name and email address by signing up for our specials.

When ordering or registering on our site and you may be asked to enter your name, email, address, or phone number. You may however visit our site anonymously and submit no personal information if you so choose.


Any of the information we collect from you may be used in one of the following ways:

(1) To send periodic emails to the email address you provide for order processing. This information will only be used to send you information and updates pertaining to your order. We do not sell or trade this information.

(2) To send periodic emails to the email address you provide for shop specials and updates as are included in our newsletter. If at any time you would like to unsubscribe from receiving future emails, you can choose to unsubscribe at any time in the footer of any of our emails.


Occasionally, and at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback on these sites to maintain quality and professionalism for our customers.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Analytics: We use analytics tracking to better optimize our website and services.


Security: We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act) and do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years or older.

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not included trusted third parties who assist us in operating our website, conducting business, or servicing you so long as those parties agree to retaining confidentiality of this information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others’ rights, property, and safety.

Non-personal visitor information may be provided to other parties for marketing, advertising, or other uses.


You can request that we erase any personal data we hold about you that we are not obliged to keep for administrative, legal, or security purposes. If we decide to change our privacy policy, we will post those changes to this page, becoming effective immediately. If there are any questions regarding this privacy policy, you may contact us directly at (360) 892-5638.